Rental Terms
All vehicle rentals in Ferndown are governed by a comprehensive Rental Agreement provided at the time of booking or vehicle pickup. This document outlines important terms, conditions, insurance coverage, fees, and your obligations regarding the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a Vehicle in Ferndown
- To hire a vehicle from Car Hire in Ferndown, drivers must be at least 21 years old, though age limits may vary based on the vehicle selected, with extra fees applicable for those under 25. A valid full driving licence for the appropriate vehicle category is required, along with identification and proof of address. Payment information and a security deposit must also be provided, in addition to any specific conditions outlined in the Rental Agreement.
Booking and Payment Options
- Reservations can be made via our website, by phone, or in person at our Ferndown office. A deposit may be necessary to confirm your booking. The full payment and security deposit are generally required upon vehicle pickup. All prices are quoted in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Ferndown, it is important to conduct a thorough inspection and report any pre-existing damage immediately. A vehicle condition report will be completed and signed before you take the keys. Please return the vehicle in the same condition as received, accounting for normal wear and tear. Any new damage will be evaluated and charged as necessary. The vehicle should also be returned with the same fuel level as when collected; refueling fees will apply if the level is lower. Late returns may result in additional charges, so please contact us without delay if you expect to be late. You will be responsible for any parking fines, traffic violations, or charges incurred during the rental period, along with an administrative fee.
Insurance and Liability Details
- Basic third-party insurance is included with all car rentals in Ferndown. Comprehensive details regarding coverage and excess amounts can be found in your Rental Agreement. Additional insurance options may be available to help minimize your financial liability. It's advisable to review these options thoroughly. As the renter, you remain liable for damage or loss up to the insurance excess, unless additional insurance is purchased. Damage resulting from negligence or misuse is your responsibility, irrespective of any insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
Prohibited Activities
Prohibited Vehicle Uses
- Prohibited activities include using the vehicle for illegal purposes or engaging in racing, rallying, or off-roading. Transporting hazardous materials is not allowed. Vehicles must not be sub-let or driven by unauthorized individuals. Operating a vehicle under the influence of alcohol or drugs is strictly forbidden. Exceeding passenger or weight limits and driving outside the permitted geographical areas without authorization are also prohibited.
Breach of terms may lead to rental cancellation and fees.
Limitation of Liability in Ferndown
To the fullest extent permitted by English and Welsh law, Car Hire Ferndown will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury caused by our negligence, or for instances of fraud.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will fall under the jurisdiction of the relevant English and Welsh courts.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon being posted on our website. Your ongoing use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us.
Ferndown Car Hire Services
Ferndown, BH22, UK
Contact Us: Phone:
443332100115